1. What makes Cool Space Shading different from other awning brands?

We offer exceptional build quality at competitive prices, using weather-resistant fabrics, sturdy anodized aluminum frames, and thoughtful US-based support—all backed by industry-leading warranties.

2. Which model best suits me—motorized, manual?

• Motorized models offer push-button convenience.
• Manual models are budget-friendly and easy to operate.

3. How much quieter is the motor compared to manually cranking the awning?

Our motors operate smoothly and quietly—far more convenient than manual cranking, especially for larger units.

4. Can a zipper shade or awning help lower my indoor cooling costs?

Yes—by blocking direct sun before it hits your windows, your space stays up to 20°F cooler, reducing reliance on air conditioning and saving energy.

5. Are Cool Space Shading fabrics waterproof?

• Laminated fabrics are fully waterproof.
• Acrylic fabrics are water-repellent and excellent for sun and light rain protection.

6. Is the fabric easy to clean?

Absolutely! Just brush off debris and rinse with low-pressure water and mild soap. No harsh chemicals needed.

7. How do the integrated sensors work?

• Wind sensor: Automatically retracts the awning when wind speeds exceed your preset limit.
• Rain sensor: Retracts the awning to prevent water pooling and damage.

8. What warranty coverage do you offer?

• 10-year warranty on mechanics and workmanship.
• 10-year warranty on fabric.
  In case of an issue, we supply all replacement parts—no questions asked.

9. Can I buy extra fabric or repair parts separately?

Yes! We offer additional fabric and hardware parts to help you keep your awning looking fresh and functioning smoothly for years.

10. How do I measure my space properly for installation?

For Retractable Awnings, measure the width and projection (how far out it will extend). For Zipper Shade Screens, measure the exact desired width and the exact desired height of your shade. Refer to our “How to Measure” guide.

11. Do I need a professional for installation?

Not necessarily. We provide detailed step-by-step installation guides. Still, for larger or motorized models, hiring a professional installer ensures perfect setup and peace of mind.

12. What should I do to prepare for winter?

Retract your awning during storms. Our Luxury Fell Cassette Awnings do not need an awning cover like other awnings. Cool Space awnings full luxury cassette protects your awnings material and components from the elemnts. Simply retract the awning to the closed position, it's that simple! store your awning in its fully closed position during harsh weather.

13. Can I install a motor on a manual model later?

Yes! We offer upgrade kits to convert manual awnings to motorized ones—adding convenience without replacing the whole unit.

14. How well does the product hold up in strong wind?

With the included wind sensor, the awning will automatically retract in high winds (Fully adjustable to your needs). Always retract manually during severe weather for added safety.

15. Can I adjust the pitch of the awning after installation?

Yes—you can tweak the arm angle to adjust pitch for better coverage or runoff. Our installation guide walks you through the process easily.

16. Do you offer financing or payment plans?

Yes! We offer flexible payment options through trusted providers—so the awning you want is well within reach.

17. What accessories are available?

Cool Space Shading come standard with Wind and Rain sensors as well as LED lighting. Our Awnings come with all the upgrades others charge hundreds of dollars extra for. Add'l remote controls are available as a spare or backup remote.

18. Where can I get more help if these FAQs don’t cover my question?

No worries—just call us at 800-341-5830 or email customerservice@coolspaceshading.com. We’re here to help Monday – Friday, 9 am – 5 pm.